jobs Jobs in  brought to you by Shropshire Jobs Online , Shropshire s leading recruitment job search site
It Helpdesk 1st Line Support - German jobs in Telford

Shropshire Jobs Search

Shropshire Jobs by RSS

The very latest jobs in Shropshire by RSS

Click Here

it helpdesk 1st line support - german

  • IT
  • Telford
  • £17000 - £20000 per annum
  • Permanent
  • Full Time
  • NJB02
  • 13 Feb 2018
  1. Jobs in Shropshire from Adecco
  2. Adecco
  3. More Jobs from this Recruiter

The Role

You will be providing 1st line technical support and assistance to staff across our EU offices, dealing with helpdesk requests and calls coming into the IT department from English, German and French speakers. Handling support requests with SLA and escalating up to 2nd or 3rd line teams as required.



Remote user support

Software installation

User administration (Active Directory)

Ticket escalation and incident response

Working within SLAs



The Candidate

The role will appeal to an individual capable of working in a pressurised environment. You will have the initiative to approach challenges with enthusiasm and the ability to react to rapid changes in prioritisation whilst maintaining a clear focus on the company objectives. Exceptional time management and problem solving skills along with an analytical mind-set and attention to detail are a must. Must be Fluent in English and German. Additional EU languages would be advantageous



Benefits

* Company bonus scheme
* Company pension scheme
* 22 days holiday + Bank holidays
* Excellent working environment

Please send your CV

We've got over 115 similar opportunities for you »

Search all IT jobs in Shropshire » or view all jobs in Telford »

Here are just a few similar jobs that may be of interest...

Warning: There is no need to provide bank account details or payment to any person or organisation when applying for a job.

Important: Shropshire Jobs Online is not responsible for the content of any external websites linked to or referenced on this site and recommends that all job applications are made via the 'Apply now' button, above.

Companies with Job Opportunities / Recruiting in Shropshire

  • Job opportunities in your local area from Omega Resource Group
  • Job opportunities in your local area from Kudos Holdings
  • Job opportunities in your local area from STR Group
  • Job opportunities in your local area from Future Engineering Recruitment
  • Job opportunities in your local area from MaxAd Recruitment
  • Job opportunities in your local area from Smile Education Recruitment
  • Job opportunities in your local area from Celsian Education